Your privacy matters to us. This policy explains — in plain, readable English — exactly what personal information p9999 collects when you use our platform, why we collect it, how we store it, who we may share it with, and what rights you have over your own data. There is no legal jargon hiding anything important.
Before reading the full policy, here is what p9999 promises every Pakistani player about how their data is handled.
p9999 does not sell, rent or trade your personal information to advertisers, data brokers or any third party for commercial gain. Your name, CNIC, mobile number and gaming history belong to you — not to anyone we can make money from by selling them.
All data transmitted to and from p9999 is encrypted using TLS. Sensitive data including payment information and identity documents is stored using industry-standard encryption at rest. No payment credentials are stored directly on p9999 servers — payment processing is handled by compliant gateway partners.
Pakistani players on p9999 have the right to access, correct, export and request deletion of their personal data at any time. These rights are not buried in a difficult process — a straightforward request to our support team is all it takes to exercise any of them.
p9999 only collects personal data that is genuinely needed to operate the platform, process payments and meet legal obligations. We do not collect data speculatively or for purposes we cannot clearly justify. Every data point collected has a stated reason you can read in this policy.
If you opt out of marketing communications from p9999 — whether SMS, email or app notifications — your preference is applied immediately and permanently until you change it. p9999 does not continue sending promotional messages to players who have clearly said they do not want them.
CNIC copies and identity documents submitted for verification on p9999 are used solely for identity verification and AML compliance. They are stored securely, accessed only by authorised personnel, and are never shared beyond the verification process except where legally required.
p9999 is an online gaming and sports betting platform operated for Pakistani players. When this Privacy Policy refers to "p9999", "we", "us" or "our", it means the entity operating the p9999 platform at p9999.online. As the operator of this platform, p9999 is the data controller for all personal information collected through the platform, meaning we decide how and why that information is used.
This Privacy Policy applies to every person who visits p9999.online, creates a player account, deposits funds, plays games, places sports bets, contacts our support team or otherwise interacts with the p9999 platform. It covers all data collected regardless of whether you access p9999 through a web browser on a phone, tablet or desktop.
This policy is written to be genuinely readable. If any part of it is unclear to you, please contact our support team at support@p9999.online before registering — we are happy to explain anything in more detail, in English or Urdu.
p9999 collects personal data in three ways: information you provide directly when registering and using the platform, information generated automatically as you use the platform, and information we receive from payment processors and identity verification services as part of the KYC process. Here is a breakdown of each category:
| Category | Examples | Source | Required? |
|---|---|---|---|
| Identity Data | Full name, date of birth, CNIC number | You (registration / KYC) | Yes |
| Contact Data | Pakistani mobile number, email address | You (registration) | Yes |
| Financial Data | Easypaisa/JazzCash account reference, transaction history | You + payment gateway | Yes |
| Gaming Data | Game history, bet records, session durations, wagering amounts | Platform (automatic) | Yes |
| Technical Data | IP address, device type, browser, operating system, login timestamps | Platform (automatic) | Partial |
| Communication Data | Support chat transcripts, email correspondence | You (interactions) | Where raised |
| Document Data | CNIC scan (front/back), selfie with CNIC if requested | You (KYC upload) | For withdrawal |
What p9999 does not collect: p9999 does not collect or store full card numbers, CVV codes, or Easypaisa/JazzCash PINs. These are handled directly by our payment gateway partners using their own PCI-DSS compliant systems. p9999 only receives a transaction reference and confirmation status, never your raw payment credentials.
Every piece of data p9999 collects has a specific, legitimate reason. We do not collect data for the sake of it. Here are the legal and operational bases for each category of data we hold:
Identity, contact and financial data are collected because they are necessary to create your p9999 account, process your deposits and withdrawals, and operate the gaming services you have signed up for. Without this data, p9999 cannot provide the service.
KYC documents and transaction records are collected to comply with anti-money laundering requirements and responsible gaming obligations. p9999 is required to verify player identities and maintain auditable financial records.
Technical and gaming data are collected to keep the platform secure, detect and prevent fraud, improve platform performance, and personalise the gaming experience in a way that benefits you as a p9999 player.
Marketing communications — such as promotional SMS or email about p9999 bonuses — are only sent with your explicit consent. You can withdraw this consent at any time from your account settings and the change takes immediate effect.
Once collected, your data is used by p9999 for the following specific purposes. We never use data for a purpose not listed here without first updating this Privacy Policy and, where consent is required, obtaining it from you explicitly.
p9999 does not share your personal data with third parties except in the limited circumstances described below. In all cases, third parties are bound by data processing agreements that prohibit them from using your data for any purpose beyond what is specified.
p9999 uses cookies and similar tracking technologies to keep you logged in, remember your preferences, measure platform performance and — with your consent — deliver relevant promotional content. Here is what each type of cookie does on p9999:
| Cookie Type | Purpose | Duration | Opt-Out? |
|---|---|---|---|
| Session management, login state, security tokens | Session | No – required | |
| Language preference, odds format, interface settings | Up to 1 year | Limited | |
| Page usage, session duration, error tracking (anonymised) | Up to 2 years | Yes |
You can manage cookie preferences through your browser settings. Please note that disabling essential cookies will prevent p9999 from functioning correctly — you will not be able to remain logged in or complete transactions without them. Analytics and functional cookies can be disabled without affecting core platform functionality. p9999 does not use third-party advertising cookies.
p9999 retains personal data for as long as it is necessary for the purpose it was collected, or as required by applicable law. The following retention periods apply to different categories of data held on p9999 accounts:
After the applicable retention period expires, data is securely deleted or anonymised so that it can no longer be linked back to an individual player. Where a legal proceeding or investigation is ongoing that involves a p9999 account, data may be retained beyond the standard period until the matter is resolved. Players who have requested account closure should be aware that legal retention requirements mean their transactional and identity data will be held for the periods above even after the account is closed.
As a player on p9999, you have the following rights over your personal data. To exercise any of these rights, contact our support team at support@p9999.online. We will acknowledge your request within two business days and fulfil it within 30 days, or explain if an exception applies.
p9999 takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information against unauthorised access, loss, or disclosure:
If you suspect that your p9999 account has been accessed without your authorisation, contact our support team immediately at support@p9999.online. Change your password immediately and do not share it with anyone. p9999 staff will never ask for your password in any communication channel.
p9999 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to use p9999 and should not attempt to register or provide any personal information. If a parent or guardian believes that a minor has created a p9999 account or submitted personal information to the platform, please contact us immediately at support@p9999.online and we will take immediate action to delete the data and close the account without penalty to the reporting party. p9999 uses date-of-birth verification at registration and CNIC verification at withdrawal specifically to enforce the age restriction. Any account found to belong to a minor will be permanently closed and the matter may be escalated to appropriate authorities.
p9999 may update this Privacy Policy from time to time to reflect changes in how we collect or use data, changes in applicable law, or improvements to our platform. When material changes are made to this policy, registered players will be notified by email or SMS at least 7 days before the changes take effect. Continued use of p9999 after the effective date of an updated policy constitutes acceptance of the changes.
The "Last Updated" date at the top of this page always reflects when this policy was most recently revised. p9999 keeps a version history of previous policies available on request — if you want to see what a previous version said, contact the support team and we will provide it. Minor corrections — fixing typos, adding clarifying language that does not change the substance of the policy — may be made without individual notification, but the "Last Updated" date will reflect even these minor changes.
For any privacy-related query, data subject rights request or complaint about how p9999 has handled your personal data, please contact our dedicated Privacy team. All requests are treated confidentially and responded to within two business days, with full resolution within 30 days unless a specific legal complexity requires more time.
If you are not satisfied with how p9999 has handled a privacy complaint, you have the right to escalate the matter. p9999 takes all privacy concerns seriously and will work to resolve them. We would always prefer to resolve a complaint directly before any formal escalation — please give us the opportunity to address your concern first by contacting the support team with the details of your issue.
p9999 handles your personal data with the same care we put into every part of the platform. Register in two minutes, deposit from Rs 200 via Easypaisa or JazzCash, and play knowing your information is secure.